NETIQUETTE:
"When thou enter a city abide by its customs." -- The Talmud...The Internet ... is made up of more than computers and commands. All of the computers and commands would be useless if it weren't for the people who used the computers and commands. The commands are neat, but it is the PEOPLE who make the Internet what it is.
The problem is that every grouping of people develops its own culture and common rules that governs the behavior of the people.
Today's lesson is going to give you an insider's look at how to avoid some of the mistakes that EVERYONE makes when they start out on the Internet. If you can take what is said in this lesson to heart, you are going to find that your travels on the Information Superhighway are going to be a whole lot smoother.
The following "Netiquette" guide (that's the common way to describe the ettiquette of the Internet) was written by my father, the Rev. Bob "Bob" Crispen. I think you'll soon see where my sense of humor comes from :)
In fact, it was because of my dad that I first got onto the Internet (I got an e-mail account so that I could e-mail him and ask him for money).
One of these days you're going to get tired of Web surfing or listening in on LISTSERVs, IRCs, Usenet newsgroups or whatever, and you're going to want to say something yourself. At that moment your life will change. Let's see if we can't make that a change for the better.
In the entire history of the net, no one has managed to do this without looking like a complete idiot. If you believe you are the one person who will succeed where millions have failed, then you're ready to learn about ...
>It's a bright, sunny day today.Flames (violent verbal expressions of disapproval), misunderstandings, overreactions, and hurt feelings are par for the course. Four lessons from experience:
You filthy *@!?$, what have you got against Seattle?
Dos and don'ts (or how to avoid most flames):
(1) DON'T include the entire con- (1) DO cut mercilessly. Leave just
tents of a previous posting in enough to indicate what you're
your reply. responding to. NEVER include mail
headers except maybe the "From:"
line. If you can't figure out how
to delete lines in your mailer
software, paraphrase or type the
quoted material in.
(2) DON'T reply to a point in a (2) DO quote (briefly) or para-
posting without quoting or para- phrase. If the original "Subject:"
phrasing what you're responding to line was "Big dogs" make sure yours
and who said it. Reason: a dozen says "Re: Big dogs". Some REPLY
postings may occur between the functions do this automatically.
original message and your reply. By net convention, included lines
At some sites your reply may get are preceded by ">" (greater-than
there before the original. signs). Some mail editors and
newsreaders do this automatically.
Others require you to do it manu-
ally or set the "indent character"
to ">".
(3) DON'T send a message saying (3) It's always a risk to start a
"Why doesn't anybody say anything new topic (often called a thread).
about X?" or "Who wants to talk The group may have just finished a
about X?" long, bitter war about that very
subject. But if you want to take
the risk, SAY SOMETHING yourself
about the subject you're raising.
(4) DON'T send lines longer than (4) Some mail editor tools only
70 characters. This is a kindness SEEM to insert line breaks for you,
to folks with terminal-based mail but actually don't, so that every
editors or newsreaders. Some mail paragraph is one immense line.
gateways truncate extra characters Learn what your mail editor does.
turning your deathless prose into
gibberish.
(5) DON'T SEND A MESSAGE IN ALL (5) DO use normal capitalization.
CAPS. CAPITALIZED MESSAGES ARE Separate your paragraphs with blank
HARDER TO READ THAN LOWER CASE OR lines. Make your message inviting
MIXED CASE. to your potential readers.
(6) DON'T betray confidences. It (6) DO read the "To:" and "Cc:"
is all too easy to quote a personal lines in your message before you
letter in a posting to the entire send it. Are you SURE you want the
group. mail to go there?
(7) DON'T make statements which (7) DO treat every post as though
can be interpreted as official po- you were sending a copy to your
sitions of your organization or boss, your minister, and your worst
offers to do business. Saying enemy.
"Boy, I'd sure like to have one of
them Crays" could result in a
truck at your loading dock and a
bill in the mail even larger than
your student loan.
(8) DON'T rely on the ability of (8) DO remember that no one can
your readers to tell the differ- hear your tone of voice. Use emo-
ence between serious statements ticons (or smilies) like :-) or ;^)
and satire or sarcasm. It's hard -- turn your head counterclockwise
to write funny. It's even harder to see the smile. You can also use
to write satire. caps for emphasis or use net con-
ventions for italics and underlines
as in: You said the guitar solo on
"Comfortably Numb" from Pink
Floyd's _The Wall_ was *lame*? Are
you OUT OF YOUR MIND???!!!
(9) DON'T make a posting that says (9) DO remember the immortal words
nothing but "Me, too." This is of Martin Farquhar Tupper (1810-
most annoying when combined with 1889): "Well-timed silence hath
(1) or (2) above. Ditto for "I more eloquence than speech."
don't know."
A word to people living in the United States: the net is
international. If you tell a Belgian she's being unAmerican, SHE ISN'T
OFFENDED. OF COURSE she's unAmerican; you're unBelgian. She doesn't
care about being lectured on the First Amendment and American values.
She doesn't HAVE a First Amendment, and she thinks Belgian values are
BETTER. We Americans have made fools of ourselves by forgetting this
everywhere else. Let's try to behave a little better on the net.
Finally, many groups have had the sense to write down some of their norms and folkways in a frequently asked questions (FAQ) list along with (what else?) the answers to frequently asked questions. Many Usenet FAQs are posted monthly or so on the news.answers. Listowners of listservs are often quite willing to mail you the FAQ for the list. In fact, they may have already told you where it is in the letter you get welcoming you to the list.
With all we've said above, and with all the help newsgroup moderators
and listowners are providing to newcomers, it almost seems like you'd
have to work at it to go charging in with your mouth open and your eyes
and ears shut, thereby aggravating and alienating some otherwise
perfectly nice people. The good Lord gave us two eyes and two ears and
one mouth to remind us of that very thing. But he gave us ten fingers,
and here we are.
Consultorías ONYX